Customers
24/7 account access
Answers to commonly asked questions
How to make a payment
1-800-634-1506
Weekdays: 8:00 a.m. - 11:00 p.m. ET
Weekends: 8:00 a.m. - 5:00 p.m. ET
Complaint
Before submitting a complaint, check out our FAQ page for potential answers.
To submit a credit reporting dispute
access 'Your Credit & Privacy' and
follow the instructions.
To submit a complaint log into your
Customer Portal Account and select
'Contact Us' then Submit a Complaint.
Need financing for your next car?
Find out if you’re prequalified, without impacting your credit score.
Learn more about your financing options
Dealers
Credit Approval Processing system available 24/7
What you may not know about the Credit Acceptance program
Dealer Service Center Hours
1-800-729-7633
Want to become a dealer?
Connect with a Credit Acceptance representative
Answers to commonly asked questions from dealers new to our program
Learn about the Credit Acceptance program
Location
25505 W 12 Mile Rd
Southfield, MI 48034
Holiday closures
| New Year's Day | January 1 |
| Memorial Day | Last Monday in May |
| Independence Day | July 4 |
| Labor Day | First Monday in September |
| Thanksgiving | Fourth Thursday in November |
| Christmas Eve | December 24 |
| Christmas Day | December 25 |
| New Year’s Eve | December 31 - after 12:00 p.m. ET |
